My Shop Assist for iPhone and iPad
Details
Your techs aren't sitting at a desk. Neither is your work order. The My Shop Assist iOS app puts jobs, parts, time tracking, and customer communication in your hand — on the floor, under the car, or out in the shop where the work actually happens.
Everything you change on the phone shows up everywhere else your team works, instantly. At the counter, in the back, or on the road, everyone stays on the same page.
Work the way your shop runs
- Visual job board — see every job by status and move work forward at a glance
- Create and edit jobs, tasks, and work orders right from your phone
- Assign technicians, set priorities, and schedule work on a shared calendar
One scanner, every workflow
Point the camera and the app figures out the rest. A single button launches the right workflow automatically:
- Job QR code opens the job instantly
- Part QR code or barcode lets you look it up, add it to a job, or flag it to order
- VIN finds the vehicle, shows its history, or starts a new job
No mode switching and no menus — each scan just knows what to do.
Track time and stay productive
- Clock in and out from the app
- Start and stop timers on individual tasks
- See your hours, efficiency, and productivity for the day or week
- Keep accurate labor time without paper or a back-office terminal
Digital inspections
- Complete inspection checklists on the job
- Attach photos to document your findings
- Keep results on the job record for the whole team
Talk to customers in real time
- Message customers directly and get replies instantly
- Keep internal team chat separate from customer conversations
- Capture approvals and signatures on the spot
Push notifications, your way
Alerts follow the notification preferences you already set in the web app, so every user chooses exactly which events reach their phone. Customer messages get their own dedicated alerts, kept separate from team chat.
Parts, vendors, and payments
- Look up and manage parts and vendors
- Add parts to jobs and track what needs ordering
- Record payments and keep job totals up to date
Requirements
The app is a companion to the My Shop Assist platform, so you'll need an active account with your shop to sign in. It runs on iPhone and iPad and requires iOS 18.0 or iPadOS 18.0 or later. The download is free and there is no additional charge on top of your subscription.
Download
Get it on the App Store: My Shop Assist for iPhone and iPad
Questions or need a hand getting your team set up? Reach us at support@myshopassist.com.