Car Audio & 12V Shop Software
Your bay only makes money when it's booked and the customer shows up. Everything else is a day you don't get back.
Car audio and 12-volt work runs on a booked calendar. Installs are scheduled by appointment, the bay only earns when it's full, and a no-show or a missed inquiry is money that walks out the door. MSA keeps your schedule tight, your customers reminded, and the people finding you online turning into booked work.
My Shop Assist at a glance
Car audio and 12-volt shop software keeps a booked calendar full: scheduling installs by bay and installer, reminding customers so they show up, and turning website questions into booked work. My Shop Assist does all of that, and it handles the bigger custom installs too.
Price: $199/month or $1,999/year. Free 30-day trial, no credit card, no contract. See pricing.
Included in every plan:
- Unlimited users, customers and jobs
- Calendar and scheduling by bay and installer
- Automatic appointment reminders by text or email
- Website inquiry forms that drop straight into My Shop Assist as new customers
- Photos, notes and time tracking on every install
- Parts inventory and purchase orders
- Two-way text messaging and a customer portal for status and photos
- Card payments through 360 Payments: in person, virtual terminal, text-to-pay
- QuickBooks Online, QuickBooks Desktop and Xero export
- iPhone and iPad app
Optional add-on: MOTOR labor times and OE parts for general repair, $200/month.
Book the day and keep every bay full
Lay your installs out on the calendar and schedule each appointment into the right bay with the right installer. See the whole day at a glance — what's booked, who's on it, and where the open slots are — so you can fill the schedule instead of playing phone tag to figure out when you can take the next customer.
Cut no-shows with automatic reminders
A missed appointment is a bay sitting empty for an afternoon. MSA sends automatic appointment reminders by text or email ahead of every booking, so customers show up on time and ready — no manual calls the day before, no forgotten installs, fewer holes in your day. The reminder goes out on its own; you just work the schedule.
Turn website questions into booked work
Most of your customers start with a question — will this fit my car, what will it cost, can you do a remote start on a push-button setup. Put a Jotform on your site and every one of those inquiries drops into MSA as a new customer with the details you asked for, so you can answer fast and turn the question into a booked appointment instead of losing it in an inbox.
And when the job's more than a plug-and-play
Plenty of 12-volt work turns into real fabrication — custom enclosures, dash integration, wiring a full system. When it does, the same tools the specialty shops rely on are right here: document the install with photos and notes, track your time, and take payment in person or by text-to-pay when the car's ready. Car audio is a business of booked time and clean work — MSA keeps the calendar full, the customers showing up, and every install documented and paid.
Questions shop owners ask
What does My Shop Assist cost?
$199 a month or $1,999 a year, with every core feature included and unlimited users. There's no contract. Start with a free 30-day trial, no credit card needed. MOTOR labor times are an optional $200/month add-on.
Can it cut down on no-shows?
Yes. My Shop Assist sends automatic appointment reminders by text or email ahead of every booking, so customers show up on time without anyone calling the day before.
How do I schedule installs by bay and installer?
Lay the day out on the calendar, book each appointment into the right bay with the right installer, and see what's booked and where the open slots are at a glance.
Can website questions turn into appointments?
Yes. Put a Jotform on your site and every inquiry drops into My Shop Assist as a new customer with the details you asked for, so you can answer fast and book it.
Does it handle custom fabrication installs?
Yes. Document custom enclosures and full system wiring with photos and notes, track your time, and take payment in person or by text-to-pay when the car is ready.
Does it work with QuickBooks?
Yes. Finished invoices export to QuickBooks Online or QuickBooks Desktop, with parts, labor and tax mapped to the right accounts. Xero is supported too.
How hard is it to switch?
The free trial includes setup help: remote training, adding your users, importing your data and connecting QuickBooks.