If you build cars, make the parts for them, or sell them — this one's for you.
Most shop management software started life in a general repair shop. Oil changes, brake jobs, tickets that open and close the same afternoon. Then somebody tried to sell it to a performance shop, a restoration shop, or an engine builder, and the cracks showed up fast. Jobs that run for eight months. Parts that get fabricated, not ordered. Work that doesn't fit in a labor guide because nobody has ever written a labor guide for it.
My Shop Assist wasn't adapted for that world. It was built in it — from the floor of a real performance shop, around how this work actually runs.
What this series covers
This is the first video in a series walking through how to run a specialty shop on MSA. Rather than one long tour that tries to be everything to everyone, each video is aimed at a specific seat in the shop — because what an owner needs from the system and what a technician needs from it are two different things.
This introduction covers the shape of the platform: what MSA is, who it's built for, and how the pieces fit together before we go deeper on any one of them.
Who it's for
If your shop does performance work, restoration, hot rods, engine or transmission building, fabrication, machine work, off-road, car audio, parts manufacturing or distribution — or you're a service business where tracking time, parts, and materials is what makes or breaks the job — this series is aimed squarely at you.
Watch the introduction above, then keep an eye out for the rest of the series as it goes up.
